Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping at OmniFinds! We are dedicated to delivering your products safely, securely, and as quickly as possible. Below are the details of our structured shipping process.

1. Order Processing Time

  • Fulfillment Window: All orders are processed, quality-checked, and packaged within 1–3 business days.

  • Dispatches: Once your order is handed over to our courier partners, you will automatically receive a dispatch notification with your tracking details.

  • Weekends & Holidays: Please note that tracking updates and carrier dispatches occur on business days (Monday to Friday). Orders placed over the weekend or during national public holidays will be processed on the next available business day.

2. Shipping Destinations & Delivery Estimates

We proudly offer international shipping to the United States, United Arab Emirates, Europe, and select global destinations. To give you the best experience, we partner with reliable premium carriers.

Estimated delivery timelines after dispatch are detailed below:

Destination Estimated Delivery Time
United States 7–12 Business Days
United Arab Emirates 5–9 Business Days
Europe 7–14 Business Days
Rest of the World 10–18 Business Days

📌 Please Note: These timelines are reliable estimates. Actual delivery dates may occasionally vary slightly due to local courier schedules, peak seasonal volumes (like Black Friday or holidays), or standard customs clearance procedures.

3. Shipping Rates & Transparency

We believe in full transparency at checkout. Shipping fees are calculated dynamically based on your delivery address and order weight:

  • Standard Insured Shipping: Calculated dynamically and displayed on the checkout screen before you finalize your payment.

  • Free Shipping Promos: If your order qualifies for a specific threshold or active store promotion, the Free Shipping option will automatically unlock at checkout.

4. Real-Time Order Tracking

Every single package sent out by OmniFinds is fully trackable.

  1. As soon as your package is dispatched, a Shipment Confirmation Email will be sent to you containing a unique tracking link and number.

  2. You can use this number directly on our website's tracking page or via the global courier portal.

  3. Note: Please allow 24–48 hours for the carrier network to scan the package and update the initial tracking data online.

5. Customs, Duties, and Import Taxes

OmniFinds manages the safe export of your products. However, any local import duties, customs tariffs, or country-specific taxes applied upon arrival at the destination country are the sole responsibility of the customer. We recommend checking your local customs guidelines if you are ordering large or high-value items.

6. Delivery Accuracy & Incorrect Address Disclaimer

The buyer is responsible for verifying that the shipping address entered at checkout is 100% correct and complete.

  • Our fulfillment system processes orders rapidly to minimize delivery times. Therefore, address adjustments cannot be guaranteed after the checkout process is finalized.

  • OmniFinds cannot be held liable for packages that are misdelivered, lost, or returned to sender due to insufficient, incorrect, or incomplete address details provided by the buyer.

7. Lost, Stolen, or Damaged Packages

Your peace of mind is incredibly important to us. If your package arrives damaged or faces unusual delays in transit, we will resolve it promptly:

  • Damaged Items: Please inspect your package upon arrival. If the product is damaged, contact us within 48 hours at iamrahman124@gmail.com with your order number and clear photos of the damaged packaging and product.

  • Stolen/Lost Packages: If your tracking link shows "Delivered" but you have not received your package, please check with your local postal service or neighbors first. If it remains missing, contact our support team so we can open an investigation with the carrier.

8. Customer Support

For any questions regarding your shipment, delivery updates, or tracking, our dedicated support team is here to assist you:

  • Customer Support Email: iamrahman124@gmail.com

  • Brand Store: OmniFinds

  • Support Hours: Monday – Friday | 9:00 AM – 5:00 PM