Privacy policy

Last Updated: May 2026

At OmniFinds, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our store.

1. Information We Collect

To provide you with a seamless shopping experience, we collect certain information when you interact with our store:

  • Device Information: When you visit our site, we automatically collect details about your device, including your web browser, IP address, time zone, and cookies installed on your device.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers/gateway details), email address, and phone number.

  • Customer Support Information: Any details you provide when contacting our support team via email, chat, or contact forms.

2. How We Use Your Information

We use the collected information to power your experience and protect our business:

  • Fulfilling Orders: To process payments, arrange shipping, and provide you with invoices and order confirmations.

  • Customer Communication: To update you on your order status, answer queries, and provide support.

  • Fraud Prevention: To screen orders for potential risk or fraud (specifically using your IP address).

  • Store Optimization: To analyze how our customers browse and interact with the store, helping us improve our website layout and product offerings.

  • Marketing (Optional): If you opt-in, we may send you emails or SMS updates about new product launches, special sales, or personalized offers.

3. Sharing Your Personal Information

We do not sell your personal data. However, we share your information with trusted third-party service providers to help us run our business efficiently:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information .

  • Payment Gateways: Your payment details are securely processed through encrypted, certified payment providers (e.g., Stripe, PayPal, or local processors).

  • Shipping & Fulfillment: We share your delivery address and contact number with our courier partners to ensure your package reaches you safely.

  • Analytics: We use tools like Google Analytics to help us understand how our customers use the site.

4. Data Security & Retention

Your security is our priority. We protect your data using Secure Sockets Layer (SSL) encryption and industry-standard security protocols during checkout.

When you place an order through OmniFinds, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.

  • Request that your personal information be corrected, updated, or deleted.

  • Opt-out of marketing communications at any time by clicking the "Unsubscribe" link at the bottom of our emails.

6. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect some functionalities of our store.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Email: [Your Support Email Address]

  • Phone/WhatsApp: [Your Business Contact Number]

  • Business Address: [Your Physical Business Address or City/Country]